From Anywhere

Virtual Consultation

Answer a few questions, share photos of your areas of concern, and our clinical team will review your case and contact you with a personalized plan.

Prefer to talk it through? Text (248) 436-4002 and we’ll schedule an in-person consultation — or call, if you’d rather.
Common Questions

Frequently Asked Questions

What is a virtual consultation?

A virtual consultation is an online intake form where you share your contact information, areas of concern, photos, and treatment history with ICON's clinical team remotely, before ever stepping into the office.

Is a virtual consultation the same as an in-person appointment?

No. A virtual consultation is informational and does not establish a treatment plan on its own. It allows ICON's clinical team to review your case and contact you to discuss next steps, which may include scheduling an in-person visit.

How long does it take to hear back after submitting?

ICON's clinical team reviews every virtual consultation personally and will contact you at the phone number you provide. Most patients hear back within one to two business days.

What photos should I include?

The photos you should include depend on the concerns you select in the form — ICON provides tailored photo guidance for each concern, such as makeup-free facial photos from multiple angles or full-body photos for body concerns.

Is my information kept private?

Yes. Information and photos submitted through the virtual consultation are used only for clinical review by ICON's team and are handled in accordance with ICON's privacy practices.

Does a virtual consultation cost anything?

No. ICON's virtual consultation form is free to submit and is intended to help you and ICON's clinical team determine the right next steps for your care.