MEMBERSHIP TERMS AND CONDITIONS

Weight Loss Membership Cancellation Policy

Cancellation and Refund Policy: As the weight loss program offered by Icon Anti-Aging and Aesthetics PLLC involves compounded prescription medications, it is important to note that these medications are non-refundable and non-returnable due to their nature as prescription items. By participating in our weight loss program, the patient acknowledges and agrees that there is no cancellation policy in place, and no refunds will be issued.

Outcome Guarantees: The patient understands and acknowledges that there are no guarantees for outcomes in the weight loss program. Results may vary from person to person, and individual factors can influence the effectiveness of the program.

No Promises Made: The patient agrees and understands that no promises or guarantees are made regarding the specific results or achievements in the weight loss program. The success of the program depends on various factors, including individual commitment and adherence to the prescribed plan.

Payment Responsibility: By enrolling in our weight loss program, the patient agrees and understands that they are responsible for making payments for the entire duration and terms of their membership. Failure to make timely payments may result in consequences outlined in this policy.

Collections for Missed Payments: In the event of a missed payment, the patient acknowledges and agrees that the outstanding amount will be sent to collections 90 days after the payment was due. Icon Anti-Aging and Aesthetics PLLC reserves the right to pursue collection efforts to recover any unpaid balances.

By proceeding with a membership programing the patient acknowledges that they have read, understood, and agreed to the terms and conditions outlined in this Weight Loss Membership Cancellation Policy.

APPOINTMENT TERMS AND CONDITIONS

Cancellation Policy for Icon Anti-Aging and Aesthetics PLLC

At Icon Anti-Aging and Aesthetics PLLC, we are committed to providing all of our clients with exceptional care. When a patient cancels without giving enough notice, they prevent another patient from being seen. To ensure efficient and effective service to all our clients, we kindly ask you to adhere to our cancellation policy.

48-Hour Notice: We require at least 48 hours’ notice for any appointment cancellations. This allows us to manage our scheduling and accommodate other patients who may be waiting for an appointment.

Cancellation Fee: Any cancellations made less than 48 hours before the scheduled appointment time will incur a cancellation fee. The fee structure is as follows:

  – For appointments with a total value less than $1,000, a $50 fee will be charged.

  – For appointments with a total value of $1,000 or more, a $100 fee will be charged.

Payment Method: The applicable cancellation fee will be automatically charged to the card on file. Please ensure your payment information is up to date to avoid any inconvenience.

Exceptions: We understand that emergencies happen. If you need to cancel within 48 hours due to an emergency, please contact us as soon as possible to discuss your situation. We reserve the right to waive the cancellation fee on a case-by-case basis for extenuating circumstances.

Thank you for understanding and respecting our cancellation policy. This policy enables us to open otherwise unused appointments to better serve the needs of all patients.

If you have any questions or need to cancel or reschedule your appointment, please contact our office directly 248-436-4002 (text is best)